Solution Assist

Delivery Manager

7 to 9 Years

Openings: 2
Mumbai Suburbs

Job Description for Delivery Manager Position

We are looking for an ambitious and energetic Delivery Manager to Lead Implementation
managers, managing clients and ensuring the team's processes and tasks are carried out
efficiently. The goal is to maintain the functional integrity of the system throughout its
development and deployment.

Position: Delivery Manager
Qualification: B.Tech/B.E. in Any Specialization, B.Sc in Computers, MCA in Any Specialization,
MS/M.Sc in Computers
Work Location: Malad, Mumbai
Job Type: Full Time and Work from office
Experience: 7 to 9 Years

Pre-Requisite Skills / Experience
✔ Should be currently managing and taking reporting from Project Managers / implementations
✔ Should have prior experience as IT Project manager
✔ Project Management Professional (PMP) certification preferred
✔ Excellent client-facing communication skills
✔ Proven ability to solve problems creatively
✔ Strong familiarity with project management software tools, methodologies, and best practices
✔ Experience seeing projects through the full life cycle
✔ Excellent analytical skills
✔ Strong interpersonal skills and extremely resourceful
✔ Proven ability to manage project deliveries according to outlined scope and timeline

Key Responsibilities
● Lead Implementation Managers and Implementation tech team
● Should make sure implementation delivery timelines are achieved
● Managing Change Requests and its man-days efforts
● Managing Support TAT for each client and making sure its issues are resolved within TAT
● Sharing the new requirements for product enhancements
● Manage Escalations of Clients
● Make sure project management tools and implementation process are followed
● Coordinate and review the user manuals, training materials, and other documents as needed to
enable successful implementation and turnover of the process or system to the clients
● Have good rapport with clients and try to cross sell new features of product
● Planning technology or feature upgrade of current implemented projects
● Coordinating with cross-discipline team members to make sure that all parties are on track with
project requirements, deadlines, and schedules
● Submitting project deliverables and ensuring that they adhere to quality standards.
● Establishing effective project communication plans and ensuring their execution.

● Preparing appropriate contingency/risk management plans
● Obtaining customer acceptance of project deliverables.
● Utilize industry best practices, techniques, and standards throughout entire project execution

Why Credility
- 13+ years of experience in enterprise mobility solutions with a core focus to save time and money for
our clients
- Financial Lending Domain Expertise and have 6 products as offerings for the industry
- Average age of employee is 26
Credility thrives on its values of TRUST and COMMITMENT

Uniqueness at Credility
- In addition to PL, CL and festival holidays we also have special leaves
- In addition to maternity, we also have paternity leave for would-be fathers to take care of the
newborn and spouse.

- We are a team of 50 young and enthusiastic individuals’ right from Top Management to Jr. Executive.
- Our team strongly believes in company values of Trust and Commitment.
- We believe in Fun@Work for which we engage the team in picnics, monthly activities, birthday and
special day celebrations.
- We also perform a lot of CSR activities as a contribution to society.

Compensation & Benefits at Credility
- Employee assistance programs focused on enhancing soft skill
- Providing room and opportunities to grow — on your own and with your teammates
- Statutory benefits like ESIC, paid leaves, retirement benefits like PF and Gratuity
- Accident and Health Mediclaim
- Annual Retention Bonus

Contact Us:
Name: Aniket Bhuvad
Designation: Team Builder
Phone: 9767044314

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