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Program Manager

Exp: 8 to 10 Years

Mumbai Suburbs

Brief about the Profile
▪ Profile Name: Program Manager
▪ Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems
▪ Required Experience: 8-10 years
▪ Relevant Experience as Program Manager – atleast 2-3 years
▪ Candidate Location: Western line- (Churchgate to Virar)
▪ Type: Full Time and Work from office(Malad West)

✓ Should be currently managing and taking reporting from Project Managers / implementations
✓ Should have prior experience as IT Project manager
✓ Project Management Professional (PMP) certification preferred
✓ Excellent client-facing communication skills
✓ Proven ability to solve problems creatively
✓ Strong familiarity with project management software tools, agile methodologies, and best
✓ Experience seeing projects through the full life cycle
✓ Excellent analytical skills
✓ Proven ability to manage project deliveries according to outlined scope and timeline

● Lead and Manage Implementation Managers
● Should make sure implementation delivery timelines are achieved
● Managing Change Requests and its man-days efforts
● Managing Support TAT for each client and making sure its issues are resolved within TAT
● Sharing the new requirements for product enhancements
● Manage Escalations of Clients
● Make sure project management tools and implementation process are followed
● Coordinate and review the user manuals, training materials, and other documents as needed
to enable successful implementation and turnover of the process or system to the clients
● Have good rapport with clients and try to cross sell new features of product
● Planning technology or feature upgrade of current implemented projects
● Coordinating with cross-discipline team members to make sure that all parties are on track
with project requirements, deadlines, and schedules
● Submitting project deliverables and ensuring that they adhere to quality standards.
● Establishing effective project communication plans and ensuring their execution.
● Preparing appropriate contingency/risk management plans
● Obtaining customer acceptance of project deliverables.
● Utilize industry best practices, techniques, and standards throughout entire project execution

Why Credility (i-XL Technologies Pvt Ltd)
• 15 years of experience in enterprise mobility solutions
• One of the most trusted enterprise mobility solutions providers
• Specialization in BFSI Sector
• Visit www.credility.in for more details

Compensation & Benefits @ Credility
• Employee assistance programs focused on enhancing soft skill
• Providing room and opportunities to grow — on your own and with your teammates
• Statutory benefits like ESIC, paid leave, retirement benefits like PF, Gratuity in our CTC.
• Accident and Health Insurance

Uniqueness @ Credility
• Team Anthem every day to keep everyone motivated
• In addition to PL, CL and festival holidays we also have special leaves for people who lose their
immediate family members.
• In addition to maternity, we also have paternity leave for would-be fathers to take care of the
newborn and spouse.

• We are a team of 70+ young and enthusiastic individual’s right from Top Management to Jr.Executive.
• Our team strongly believes in company values of Trust and Commitment.
• We believe in Fun@Work for which we engage the team in picnics, monthly activities, birthday and
special day celebrations.
• We also perform a lot of CSR activities as a contribution to society.
• Celebrating with Lunch for completing Implementations with entire team

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