Conventionally the lending institutions had to rely on third-party collection agencies for debt recovery from borrowers. The goCollect is an on-field collection app introduced by Credility for the collection team in financial lending institutes. This software is designed to reduce the dependencies on third-party and take care of everything from sending timely payment reminders to offering various payment terms to the borrowers. Having access to a Digital Debt collection software like goCollect can significantly help control overdue collection for a financial lending institution and escalate repayment percentage.
Features of the goCollect Debt Collection Mobile app
The financial lending institutions, banks and NBFC’s are required to maintain a
portfolio of their borrowers. The goCollect is a Debt Collection Mobile App that
is customizable to an institution’s specific requirements.
- Multi-level hierarchy
This feature of our Debt Collection Management Software is designed to closely monitor the team performance. This feature on the goCollect app tracks the performance of each collection agent individually as well as in the team. The interactive and user-friendly dashboards and drill-down reports are designed to enable the on-filed collection with real-time updates of their performance.
- Case allocation
The app analyses the borrower's profile and allocates the right collection agent to them. This ensures every overdue case is handled optimally so that no publicly traded partnership (PTP) follow up gets dropped. Conventionally a manager would have to manually control the case allocation in the institution. The goCollect app by Credility is an innovative, efficient and state of the art technology that limits the case allocation and ensures that the on-field collection agents attend to the high-priority debtors first.
- Auto-receipt generation
goCollect is a Debt Collection Management Software that generates and sends receipts to the customers automatically after the payment has been completed. This receipt can be generated in real-time with the help of an auto SMS/email to the customer. A financial institution can print the hard copy of the receipt and share it with the customers. It also ensures that the payment process is smooth and effortless by enabling the customer to pay through various modes like cash, cheque, demand draft, online, bank transfer and UPI.
A Debt Collection Management Software that manages the overall debt management process
goCollect is a Digital Debt Collection where a financial lending institution can ensemble all their customers in one place. This makes management, tracking and gathering updates much easier. Banking institutions can also determine and pay attention to their high-priority debtors with all the data accumulated on one screen. The Debt Collection Mobile App tracks the overall overdue collection performance. The real-time performance dashboard helps companies strategize their bottom line. Locating and monitoring the daily routine and activities of an on-field collection officer is easier than ever with the intelligent data points by the reliable Debt Collection Management Software by Credility.