2022-11-05 10:11:53
The number of ‘digital only’ customers in the banking sector has been increasing steadily. Digital transformation has forced companies to adopt a new style of work across a large number of banking facilities.
But while adjusting to this new style of work, a few areas like customer service remained stuck with face-to-face conversations. One of the few ways this problem could be solved was by building a better relationship with customers by gaining their trust and nurturing long-standing relationships with them.
But in the long run, this approach failed to provide any significant benefits since banks with an only digital approach posed a threat to the traditional onboarding process
Many banks faced a problem whether to go digital or not but the coronavirus pandemic pushed the scales in favour of digitization. Now a few problems arose with this.
CrediLity by i-XL is a company that is focused on digital lending products that cater to financial lending institutions. The mission of CrediLity is to help lending companies save their time and money by leading them towards digitization and increasing their efficiency with the help of their digital lending products.
Credility’s goFTR simplifies digital customer onboarding in the following ways.
By using CrediLity’s goFTR, a company’s sales team can benefit in the following ways:
goFTR helps financial institutions to simplify their onboarding process. At the same time, it also helps them make a smooth transition to digitization.